Privacy policy
Privacy Policy – Al Hijab Alaswad
At Al Hijab Alaswad, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
What information do we collect?
When you interact with Al Hijab Alaswad, we may collect:
Your name
Contact information such as email address, phone number, and mailing address
Order details and transaction information when you make a purchase
Other information you voluntarily provide when contacting us, subscribing to newsletters, or registering on our website
We only collect information that is necessary to provide you with a smooth shopping experience and to communicate with you effectively.
How do we collect information?
We collect information in the following ways:
When you place an order, create an account, or subscribe to our newsletters
When you contact us via email, phone, or website forms
From third-party sources, only if you have given permission for that information to be shared with us
How We Use Your Information
The information we collect is used to:
Process your orders and payments
Provide customer support and respond to inquiries
Improve our website, services, and product offerings
Send updates about new collections, offers, and promotions if you have subscribed
We will never sell or share your personal information with third parties for marketing purposes without your consent.
Confidentiality
While we take all reasonable steps to protect your personal information, we are not responsible for the privacy practices of websites not owned or managed by Al Hijab Alaswad, including any linked external sites.
Your Rights
You have the right to:
Access and update your personal information
Request deletion of your personal data (subject to legal and business requirements)
Opt-out of marketing communications at any time
To exercise any of these rights, please contact us at info@alhijabalaswad.com.
Making a Complaint
If you have concerns regarding your privacy or how your information is handled, please contact us at:
Email: info@alhijabalaswad.com
Phone: +974 3022 2306
We will review your complaint and respond within 15 working days. If you are not satisfied with our response, you may escalate your concerns through applicable local authorities.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to check this page periodically for updates.
